Welcome to Hale Counseling

 We understand that coming to counseling is not an easy decision, because of this, we appreciate your trust in us and will do everything in our power to help your visits be positive and productive. 

We are located at 1312 S. Washington Ave, Suite 3, in Emmett, Idaho. Our office is in the same business complex as Peterson Orthodontics. You can find us in the corner office, past the green picnic table.

 We do require that some paperwork be completed before your first session. This usually takes about 20-30 minutes. You have 4 options.

1. In-Office: You can pick up the paperwork earlier than the day of, (Please come at least the day before). Please let us know when you will be coming so we can have the paperwork ready for you.

2. Email: We email you the paperwork so you can print it, fill it out at home, and bring it with you.

3. Website: Go to Hale Counseling website and click on “Forms” at the top of the page. Download the forms that apply to you, fill them out and bring them with you to your first appointment. Or click on the link to fill out the forms online.

4. Online: All our paperwork is available to fill out online. We will send you a link that takes you directly to our HIPAA compliant website where the forms are easy to access and fill out. These forms come directly back to us once you submit them. Are your customers raving about you on social media? Share their great stories to help turn potential customers into loyal ones.

 Please bring your insurance card (if you haven’t already uploaded it with your paperwork), a list of prescription drugs you are currently taking, and a debit card, credit card or HSA card if you owe for a copay or other payment. 

 When you come into our office, please make yourself at home in our lobby. Kari will most likely be there to welcome you, take a copy of your insurance card (if you haven’t already uploaded it with your paperwork). If Ryan is not available, he will be with you soon and will take you back to our counseling room, or the playroom if you are bringing your child. 

It is normal to feel some nervousness and apprehension before your first appointment. Our goal is to help you, or your child, feel as comfortable as possible. We are committed to providing you with a positive experience and will do all in our power to create an environment that is calm, happy, and comforting. If there is anything you need while in our office, please let us know. We keep water bottles and snacks on hand and have restrooms at the back of our office. Please let us know if we can accommodate you in any way. We are here to serve you..

We do everything we can to determine your insurance benefits before your first appointment. If we are unable to contact your insurance company ahead of time, you will be responsible for the entire cost of the first session. Once we hear back from your insurance company, we will refund your payment or use it as credit towards future copays or payments.  

If there is anything you would like Ryan to know before you or your child’s appointment, please contact him via email (ryan@rhalecounseling.com) or through the parent portal on our website (Hale Counsel